1. Introduction

FORMUO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website FORMUO.com and use our services.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account or use our services, we may collect:

• Account Information: Email address, username, password
• Profile Information: Name, educational level, professional field (optional)
• User Content: Saved formulas, calculation history, bookmarks, custom collections
• Communication: Messages sent through contact forms or support requests
• Feedback: Surveys, reviews, or suggestions you provide

2.2 Information Collected Automatically

When you use FORMULO, we automatically collect:

When you use FORMUO, we automatically collect:

• Usage Data: Pages viewed, features used, search queries, time spent on site
• Device Information: IP address, browser type, operating system, device type
• Location Data: General geographic location (city/country level) based on IP address
• Cookies and Tracking: Session data, preferences, authentication tokens

2.3 Information from Third Parties

• Analytics Services: Google Analytics or similar services for usage statistics
• Authentication Providers: If you sign in through Google or other social logins
• Payment Processors: If we offer paid services in the future

3. How We Use Your Information

3.1 Service Provision

• Provide access to formulas, calculators, and conversion tools
• Maintain your account and personalized content
• Save your preferences, bookmarks, and calculation history
• Enable advanced features for registered users

3.2 Communication

• Send account-related notifications and updates
• Respond to your inquiries and support requests
• Notify you about service changes or new features
• Send educational content or newsletters (with consent)

3.3 Service Improvement

• Analyze usage patterns to improve our platform
• Identify popular formulas and optimize search functionality
• Fix bugs and enhance user experience
• Develop new features based on user needs

3.4 Security and Compliance

• Protect against fraud, abuse, and security threats
• Monitor for Terms of Service violations
• Comply with legal obligations and law enforcement requests
• Maintain system security and data integrity

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract: Necessary to provide our services
• Legitimate Interest: Service improvement and security
• Consent: Marketing communications and optional features
• Legal Obligation: Compliance with applicable laws

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

5.2 Service Providers

We may share information with trusted third-party service providers:

• Hosting Services: Cloud infrastructure providers
• Analytics: Google Analytics for usage statistics
• Email Services: For sending notifications and communications
• Security Services: For fraud prevention and platform security

5.3 Legal Requirements

We may disclose information when required by law:

• Response to legal process, court orders, or government requests
• Protection of our rights, property, or safety
• Prevention of fraud or other illegal activities
• Compliance with regulatory requirements

5.4 Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

6. Data Security

6.1 Security Measures

We implement appropriate security measures to protect your information:

• Encryption: Data transmission protected by SSL/TLS encryption
• Access Controls: Limited access to personal data on need-to-know basis
• Regular Updates: Security patches and system updates
• Monitoring: Continuous monitoring for security threats

6.2 Data Breach Response

In case of a security breach affecting personal data:

• We will investigate and contain the breach promptly
• Affected users will be notified within 72 hours when required
• Appropriate authorities will be notified as legally required
• We will provide guidance on protective measures

7. Data Retention

7.1 Account Data

• Active Accounts: Data retained while your account is active
• Inactive Accounts: May be deleted after 2 years of inactivity
• Account Deletion: Data removed within 30 days of deletion request

7.2 Usage Data

• Analytics Data: Aggregated and anonymized after 2 years
• Log Files: Retained for up to 1 year for security purposes
• Legal Requirements: Some data may be retained longer if required by law

8. Your Rights and Choices

8.1 Access and Control

• Account Settings: Update profile information and preferences
• Data Access: Request a copy of your personal data
• Data Portability: Download your saved content and data
• Account Deletion: Delete your account and associated data

8.2 Communication Preferences

• Email Settings: Opt out of marketing communications
• Notification Preferences: Control account and service notifications
• Cookie Settings: Manage cookie preferences in your browser

8.3 GDPR Rights (EU Residents)

• Right to Access: Obtain confirmation and copy of your data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing based on legitimate interests

9. Cookies and Tracking Technologies

9.1 Types of Cookies

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Analytics and site optimization
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Currently not used, but may be implemented

9.2 Cookie Management

• Most browsers allow you to control cookie settings
• Disabling essential cookies may affect site functionality
• Third-party analytics cookies can be opted out individually

10. Children's Privacy

10.1 Age Restrictions

• FORMUO is designed for users 13 years and older
• We do not knowingly collect data from children under 13
• Parental consent may be required for users 13-17 in some jurisdictions

10.2 Educational Use

• Schools and educators may create accounts for classroom use
• Student data will be handled with extra care and limited collection
• Parents and schools can request data deletion at any time

11. International Data Transfers

11.1 Cross-Border Processing

• Your data may be processed in countries outside your residence
• We ensure appropriate safeguards for international transfers
• EU-US data transfers comply with applicable frameworks

11.2 Safeguards

• Standard Contractual Clauses for EU data transfers
• Adequacy decisions where applicable
• Other approved transfer mechanisms

12. Third-Party Links

12.1 External Links

• Our site may contain links to third-party websites
• We are not responsible for third-party privacy practices
• Review privacy policies of linked sites before providing information

12.2 Embedded Content

• Some pages may include embedded content from third parties
• These services may collect data according to their own privacy policies

13. Changes to This Privacy Policy

13.1 Policy Updates

• We may update this Privacy Policy periodically
• Material changes will be communicated via email or site notice
• Continued use constitutes acceptance of updated policy

13.2 Notification Methods

• Email notification to registered users
• Prominent notice on website homepage
• Updated "Last Modified" date on this page

14. Contact Information

14.1 Privacy Questions

For questions about this Privacy Policy or your personal data:

• Email: contact@lemonlingoacademy.com
• Subject Line: Privacy Policy Inquiry
• Website: www.formuo.com

14.2 Data Protection Officer

If required by applicable law, our Data Protection Officer can be reached at:

• Email: contact@lemonlingoacademy.com

14.3 Supervisory Authority

EU residents have the right to lodge complaints with supervisory authorities in their country of residence.

15. Effective Date and Acceptance

This Privacy Policy is effective as of the date listed above. By using FORMUO, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Contact Information

For questions about this Privacy Policy, please contact us at:

• Email: contact@lemonlingoacademy.com
• Website: www.formuo.com
• Company Name: LemonLingoAcademy Co., Ltd.